CRM
AI Optimization for eBay Messages
Type your reply in your native language—our AI will polish the tone and translate it into fluent, buyer-friendly English. Avoid awkward grammar, boost professionalism, and build trust effortlessly.
One-Click Message Translation
Quickly translate buyer messages to your preferred language. Set a default translation language, and once a conversation opens, the translated message is auto-displayed in real time—no copy-paste, no delays, just smooth communication.
Dispute, Return & Cancellation Handling
Manage inquiries, disputes, returns, and cancellations entirely within PushAuction—no need to switch to eBay Seller Hub. You can handle every step directly, including printing and uploading eBay return labels, without jumping between platforms.
Auto-Reply Messages
Create rule-based auto-replies triggered by key events, such as order placement, payment confirmation, shipping updates, or review reminders. Reduce repetitive tasks while improving response speed and buyer satisfaction.
Auto Feedback
Automatically send positive feedback based on various trigger events. Create language-specific templates for each eBay site, and let the system rotate your preset messages to keep them varied and authentic.
Smart Message Routing
Automatically categorize incoming eBay messages by tags like SKU, order ID, or topic. Assign them to the right team member to improve team coordination and processing speed.